Houston Medical Imaging is dedicated to ensuring smooth operations and adherence to various policies to maintain efficiency and compliance. In this document, you’ll find an overview of our miscellaneous policies designed to guide our daily activities and interactions within the front desk. We encourage all front desk staff members to familiarize themselves with these policies.
1. Service Dogs
Service dogs are welcome in our medical facility to aid patients with disabilities. Please refer to the attached policy for details.
2. No Show Policy
Houston Medical enforces a no-show policy to maintain operational efficiency, enhance patient care, and ensure fair access to services for all patients. Refer to the policy for further guidance on handling no-show appointments.
3. No Show Patient Form
Any patient who misses their appointment is required to visit one of our facilities in person. During this visit, they must sign an acknowledgment form of our HMI no-show policy and provide a deposit of $100.
4. Front Desk Security Policy
Houston Medical Imaging is committed to prioritizing employee security at work through comprehensive policies and procedures aimed at safeguarding personnel, assets, and confidential information. Refer to the policy for further information.